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ActiveCheckout Help
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Adding and Updating Information
Adding and Updating Personal Profiles and Payment Accounts
You can update your profiles and payment accounts and options, or add new profiles and payment accounts at any time using the ActiveCheckout menu.
If ActiveCheckout is displayed on your desktop:
If ActiveCheckout is hidden (minimized)
Right click on the ActiveCheckout icon on the system tray
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You can usually find the system tray in the lower right hand corner of your desktop, next to the clock |
My Profiles
My Profiles stores the name, address and contact details that ActiveCheckout uses for filling forms when you are shopping online. Only the profile name is mandatory, so that you can choose which information to include, but we recommend that you fill out the entire form to be able to take full advantage of ActiveCheckout's form filling capabilities.
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Your personal information is secure
All personal information you enter is encrypted and stored locally on your computer. At no time is personal information ever transmitted to or stored on a remote server |
You can store a number of alternative profiles to use for form filling. For example you may wish to record profiles for both your home and work addresses to use as delivery addresses. You can nominate one profile to be used as the default profile. The first profile you create automatically becomes the default, but you can select an alternative profile if you wish.
An explanation of the buttons and fields on this page is given below.
My Profiles page

This page displays the following buttons:
 | OK - click to save changes and close this page |
 | Cancel - click to close this page without saving any changes |
 | Add - this button is displayed on the New Profile page, click to add the information you have entered for your new profile |
 | New Profile - this button is displayed once you have created a profile, click to add another profile. |
 | Delete - click to delete the current profile. If this profile is the default profile another profile will become the default profile. The new default profile is automatically selected based on the sequence in which you created your profiles. |
Use the following fields to enter or update your profile information:
- Profile Name - enter a name to identify this profile, such as home, work or office, for example.
- Title
- First Name
- Middle Name
- Last Name
- Sex
- Date of Birth - using DD/MM/YYYY format
- Email
- Select the Default Profile check box if you want this profile to be the one automatically used for form filling.
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When you ask ActiveCheckout to fill a form for you, the default profile supplies your details unless you have selected the ActiveCheckout option to Show details before filling forms, in which case you will have the option of selecting an alternative profile to use from the Drag & Drop box. |
- Home Phone

Click on this button to display the format helper window. The format helper automatically converts the country you choose into the appropriate country code and places the area code in parentheses. For example if you select Country = Australia and enter 02 as the area code and 99133088 as the local number, ActiveCheckout will display +61 (02) 99133088 in the number field.
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All phone and fax number fields provide a format helper window to help you enter numbers in a format that is easily recognised by the forms that you fill in. When you click in a phone or fax number field a small grey button containing an ellipsis is displayed to the right of the field. |
- Work Phone
- Mobile Phone
- Fax Number
- Address
- City
- State
- Postcode / ZIP
- Country
 | When you are happy with the information you have entered, click the Add button. |
 | If you wish to enter another address profile click the New Profile button, or click OK.
If this is the first time you have used ActiveCheckout, when you click OK, the My Accounts page will be displayed, or you can click the Cancel button and return to complete your details later. |
My Accounts
My Accounts stores details of the credit card accounts that you can use for purchasing online.
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Your account information is secure
All account information you enter is encrypted and stored locally on your computer. At no time is account information ever transmitted to or stored on a remote server. |
You can store details of a number of credit cards to use for making purchases online and nominate one card to be used as the default card. The first credit card you enter automatically becomes the default, but you can select an alternate credit card if you wish.
An explanation of the buttons and fields on this page is given below.
My Accounts

This page displays the following buttons:
 | OK - click to save any changes and close this page |
 | Cancel - click to close this page without saving any changes |
 | New Card - this button is displayed on an existing profile page, click to add a new card account. |
 | Add - this button is displayed on the New Account page, click to add the information you have entered for your new card account. |
 | Delete - click to delete the current card account. If this card is the default card account another card will become the default card. The new default card is automatically selected based on the sequence in which you created your card accounts. |
Use the following fields to enter your credit card account information:
- Card Name - enter a name that will let you identify this card.
- Name on Card - enter your name, exactly as it appears embossed on your card.
- Card Type - select from the drop down list.
- Card Number - enter your card number using no spaces.
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When you enter the number of a card issued to you by a bank that supports the MasterCard SecureCode authentication standard, the MasterCard logo is displayed at the top of the page to let you know that you can use this card for authenticated payments at MasterCard SecureCode designated websites. |
- Expiry Date - in MM/YYYY format
- CVC - this is your credit card's Card Validation Code.
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The Card Validation Code, Card Validation Value or Card Identification Number (CVC for MasterCard / CVV for Visa and CID for American Express) is a security code printed on the credit card. |
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This code was introduced as a means to counter credit card fraud because it cannot be obtained from an imprint of a credit card.
For MasterCard and Visa, it is the last three numbers that are displayed on the signature panel on the back of your credit card.

For American Express, it is a four-digit code found on the front of the card.
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Select the Default Credit Card check box if you want this credit card account to be the one automatically used for form filling.
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When you ask ActiveCheckout to fill a form for you, the default credit card supplies your details unless you have selected the ActiveCheckout option to Show details before filling forms, in which case you will have the option of selecting an alternative credit card to use from the Drag & Drop box. |
 | When you are happy with the account information you have entered, click the Add button. |
 | If you wish to enter details of another credit card account click the New Card button, or click OK to save details and close the page. |
If this is the first time you have used ActiveCheckout, when you click OK, the Options page will be displayed.
My Accounts - example credit card accounts
| Standard Credit Card |
Credit Card issued by a MasterCard SecureCode compliant bank |
Changes to Personal Profiles and Payment Accounts when Form Filling
If you want to view and adjust your details prior to filling a form you can do so if you have your preferences set to Show details before filling forms (see Show details before filling forms). Each time ActiveCheckout detects a form the Drag & Drop box is displayed.
Drag & Drop box

Select the Profile Name and the Card Name, from the drop down lists, for the profile and credit card you wish to use.
Double click in the field(s) you wish to adjust and enter the required information.
When you click the OK button, the revised information will be used to fill the form and it will also be retained in ActiveCheckout.
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